Yes, you can buy the photos where you appear at the photo points in Isla Mágica (attractions, photos around the park, El Baúl de Patapalo) up to 72 hours after your visit by clicking here.

Smoking, vaping, or using electronic cigarettes is not allowed in Isla Mágica or Agua Mágica, except in designated smoking areas that are clearly marked.

Yes, we have rental lockers outside the park. You can exit and re-enter the park whenever you like by requesting a wristband on your way out.

In Agua Mágica you’ll also find lockers to store your belongings while you swim.

In both cases they offer unlimited use—open and close them as many times as you want with a single payment. It’s very important to keep your purchase ticket with you all day.

You can find more information and pricing in the Services section of our website.

We have a lost and found office where you can report the loss or check if your item has already been found by our staff. If we locate it in the days following your visit, we will contact you.

At Isla Mágica you can find all kinds of food and restaurants: fast food, a variety of traditional dishes, set meals, themed cuisine, etc. Some restaurants have outdoor terraces, while others are covered and air-conditioned. Check the section dedicated to restaurants for more information.

If you want to purchase your meal in advance and avoid waiting, you can do so when buying your tickets or later through the online store.

The attractions open gradually, starting from those closest to the entrance to those farther away. Similarly, attractions will close in order from the farthest to the closest to the entrance. You can find the schedules posted at the entrance of each attraction.

Keep in mind that attraction queues will close based on the estimated waiting time at that moment. Always arrive early enough.

The park operates normally even when it rains. Some attractions may close during periods of heavy rain or strong wind. We recommend wearing waterproof clothing to comfortably enjoy the park on rainy days. Tickets are non-refundable.

The park’s hours are long enough to enjoy most of the main attractions and some shows in a single day. We recommend planning your visit according to your preferences by checking the website in advance.

If you want to take your visit more leisurely, we suggest purchasing a second-day ticket before leaving the park, at the ticket office inside.

Bringing food and drinks from outside is not allowed. If you bring any, you can store them in the rental lockers located outside the park. Water bottles are allowed.

Agua Mágica is located inside the Isla Mágica theme park and has no direct access from outside. Therefore, it is mandatory to have a ticket for Isla Mágica to access Agua Mágica. If you already have a ticket for Isla Mágica, you can present it at the ticket office to additionally purchase access to Agua Mágica.

Sun loungers at Agua Mágica are usually not reservable in advance. They are assigned on a first-come, first-served basis, so it’s best to arrive early to secure a good spot to relax between water adventures.

Yes, you can buy the photos where you appear at the photo points in Agua Mágica (photos on the slides) up to 72 hours after your visit by clicking here.

The capacity of the water area is very limited, and tickets may sell out on certain days. It’s also possible that Agua Mágica is not open on that day. Try purchasing tickets for another day.

It is not allowed to enter the park with sunbeds, umbrellas, or inflatables. We offer a sunbed rental service.

Tickets are always purchased for a specific date and cannot be used on a different day. Make sure you choose the correct date when buying, as tickets are non-refundable.

Some promotions or ticket types have limited availability and disappear from the online store when sold out. Try buying tickets for another day.

Ticket prices may change and increase as the visit day approaches, so you will find the best prices by purchasing as far in advance as possible. We recommend checking prices for several days and choosing the one that suits you best.

Remember that a day with cheaper tickets might mean lower demand and, therefore, shorter waiting times at the attractions.

Children from 0 to 3 years old or those who are less than 1 meter tall can enter the park for free and do not need to purchase a ticket. If they are over 1 meter tall while wearing shoes, proof of age will be required at the entrance.

If you have obtained a discount code or coupon, you must carefully read the promotion conditions, as they will indicate the website where you can apply the coupon. Keep in mind that some promotions may not apply to all types of tickets.

We offer an 8% discount on the best available rate on the website or on the ticket office price at Isla Mágica. To apply the discount online, follow these steps:

Go to https://entradas.islamagica.es/

Select the Isla Mágica tickets on which you want to apply the discount.

Enter the code FNUMEROSA in the last step of the purchase.

If you want to apply the discount at the ticket office, simply prove your status at the window when buying your tickets. Note that the 8% discount will be applied to the ticket office price in this case. For a better price, we recommend purchasing online.
The large family status must be proven at park entry. The discount applies to full-day tickets, is not cumulative, and is not valid for Agua Mágica.

Tickets purchased in advance on the website or at the ticket booths on the same day are non-refundable.

We recommend purchasing them at least 7 days in advance.

Isla Mágica has two parking lots: the “Barqueta” parking, located 50 meters from the entrance, which must be purchased in advance through the website; and the “General” parking, located 400 meters from the entrance.

The parking ticket is valid for a single entry, so reentry is not allowed. Online tickets are non-refundable and cannot be rescheduled.

The park is located near the Low Emission Zone (LEZ) of Isla de la Cartuja. Pay attention to traffic signs to identify the affected streets, in case your vehicle does not comply with the regulations. Don’t worry — access to Isla Mágica’s parking lots is not affected by this measure, and you can enter and exit freely.

The park offers priority access for people with reduced mobility and other disabilities. You can check the terms of use here. It is necessary for the person with reduced mobility to always be accompanied by someone who can assist them when getting on attractions, as our staff is not trained to provide this assistance.

You can visit Isla Mágica as many times as you want throughout the season, without needing a prior reservation. Keep in mind that, depending on the type of Pass purchased, access may be restricted on certain days. Check the conditions of each Pass when purchasing.

Besides free entry to Isla Mágica, just by owning a Season Pass you will get discounts at restaurants, shops, parking, celebrations… as well as numerous discounts at other parks. Check all the benefits here